Unit+4+Communication+&+cultural+diversity

=Learning objectives:=
 * Define and explain verbal & nonverbal communication
 * Describe ways different cultures communicate
 * Identify barriers to communication
 * List ways to make communication accurate & to develop effective interpersonal relationships
 * Explain objective & subjective information (signs & symptoms)
 * Explain how to give & receive an accurate report of resident's status
 * Explain documentation, including parts of medical chart & use of military time
 * Describe incident reporting
 * Identify guidelines for effective telephone communication & use of call system

=Homework:=

=Powerpoint:=